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How to reset your password

Find out how to reset your TransferRoom password.

Applies to: 

All TransferRoom users

 

Solution Overview:

If you have forgotten your password:

Step 1: On the log-in page, enter your email address and then click ‘Next’

Step 2: Click ‘Forgot your password?’

Step 3: Click ‘Continue’ and a reset password email will be sent to your account

If you know your password but would like to change it:

Step 1: Enter your Settings when logged into your account

Step 2: In ‘Profile’, click on ‘Change password’

Step 3: Enter your current password and then your new password

 

Video Walkthrough:

 

Tactical Rundown:

 

If you have forgotten your password:


1. On the log-in page, enter your email address and click ‘Next’. You will then see the option to click ‘Forgot your password?’. Click on this button.

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2. Click ‘Continue’ to receive a reset password email.

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3. After resetting your password in the link sent to your email, you will be able to sign in to your account with your new password.

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If you know your password but would like to change it:

 

1. Enter the ‘Settings’ section of your account in the top right corner.

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2. In ‘Profile’, click on ‘Change password.’

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3. You will then be asked to enter your current password and create a new one.

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