How to use the event meeting booking system

Find out how to use the event meeting booking system to understand how you can book your meetings at our events. Scroll down to the Tactical Rundown to get a more in-depth look at how to use the system.

Applies to: 

TransferRoom Summit attendees

Solution Overview:

Step 1: When your event attendance has been approved, you will receive an email to access the meeting booking system, b2match.

Step 2: Open the link in the email and log in with your email address and one-time password. You will then be prompted to create your own password.

Step 4: Select the languages you speak and your objectives for the event.

Step 5: You can send meeting requests on the Participants page.

Step 6: On the Agenda page, you will be able to see the Event agenda and your own agenda.

Step 7: In the Meetings section, you will be able to see your accepted meetings, your pending requests and your cancelled meetings.

Step 8: In Conversations, you can send messages to participants who you have requested to meet and receive messages from those who have sent you a request. These messages will not be accessible when the event is closed.

Common issues and solutions:

• When logging into b2match, participants sometimes receive the message 'Event registration is private'. This means that the system is picking up the cookies from your log-in to a previous event. To stop this, you can log out and log back in with the details in the email you received with your one-time password. If this does not work, we recommend clearing your browser's cookie or opening the link in the email in an incognito window so that your cookies are not picked up.
• Your account is blocked. If your account gets blocked for too many log-in attempts, you should be able to log back in around 30 minutes later. You can also request a new password by contacting Customer Support in the TransferRoom Live chat or on WhatsApp. 

Tactical Rundown:

1. Upon the approval of your participation at our summit, you will receive an email to access our meeting booking system, b2match. 

• It is recommended to open the link in the email in an incognito window.
• You will be prompted to reset your password after logging in with your email address and one-time password.
• You will also be asked to enter the languages you speak and your objectives for the event.

2. You can send meeting requests on the Participants page. It is possible to search for participants or filter by country and language. To request a meeting, simply click ‘Request meeting’ next to the name of the participant.

• If it is not possible to click on ‘Request meeting’, this means that the participant does not have a common timeslot with you or that you have reached your request limit.

3. On the Agenda page, you can see the timetable for the event and also see your live agenda in ‘MY AGENDA’. It is recommended to always access your agenda through this page, especially at the event, as it will update if there are any changes due to cancellations or changes in meeting time and you will be able to see your meeting table numbers.

• If you are only attending the Online event, we recommend that you change your timezone on this page to your own timezone.

4. In the Meetings section, you will be able to see meetings that have been accepted, your pending requests and any cancellations. It is also possible to do a camera and microphone test on this page which is highly recommended before attending a virtual event to avoid any complications during your meetings.

• If you are attending an online summit, this page is where you will be able to join your meetings. When the meeting starts, click Join Meeting to enter the room where the meeting will take place.

5. You will be able to send messages to people you have sent a meeting request to in ‘Conversations’. All of your messages will be stored here and will expire when the event page is closed.